|By Business Wire||
|November 29, 2012 10:01 AM EST||
TimeTrade® (www.timetrade.com), the global market leader in online appointment scheduling for business, today announced TimeTrade 6 – the next generation of its Scheduling Cloud™ Platform. Major new capabilities include TimeTrade OneMobile™, the industry’s first mobile scheduling technology and a completely new "Click-to-Schedule" interface that empowers organizations to create unique and exceptional customer experiences across their multi-channel delivery environments.
Businesses are faced with the challenge to provide a personal experience across multiple channels with an increasingly mobile and diverse customer base. In fact, according to Gartner’s “Top 10 Strategic Technology Trends for 2013” report, in 2013 mobile devices will overtake the PC as the most common Web access device worldwide. To help businesses excel in this rapidly changing environment, TimeTrade has built a crisp, clean, new Click-to-Schedule interface into TimeTrade 6 to enable these innovative features:
TimeTrade OneMobile – The industry’s first mobile scheduling interface that provides the full experience of the Web on mobile devices – without an App. TimeTrade OneMobile instantly recognizes the type of device a customer is using and renders a modern "touch" interface for self-service appointment scheduling across all existing and future phone and tablet mobile devices.
Location Aware Appointments – TimeTrade 6 includes geolocation functionality using the latest mapping data, which is increasingly critical to the Retail and Banking industries. TimeTrade automatically detects the user’s location, whether they are mobile or from a fixed/wired site, and displays appointments at stores or branches closest to them through a familiar web-based map interface.
One-Click Appointment Manager – Invitees now have greater control over their appointments to cancel, reschedule and add to their personal calendars which greatly reduces “no-shows” and provides a better experience.
Multi-Channel Delivery – TimeTrade 6 unifies service delivery across mobile, Web, social, call center and print (via QR Codes) retail channels which enables businesses to build stronger customer relationships while optimizing call center and in-store/branch operations.
Small Screens Bring Big Results:
TimeTrade OneMobile Scheduling Yields Happier Customers & More Sales
Consider these statistics showing mobile is changing how consumers and professionals find information, communicate, shop, and purchase goods:
- More than 1-in-4 U.S. homes have only a wireless phone (1)
- 46% of all U.S. adults own a smartphone; 90% of smartphone users use their phone to go online (2)
- By 2014, mobile traffic to websites will exceed desktop traffic.(3)
- 9 out of 10 mobile users utilized mobile Internet while in a store or mall. (4)
“From email marketing to QR-codes, and from product reviews and price comparisons, store location and check-ins, mobile has become an essential enabler of the multi-channel experience,” said Mike Puglia, VP of Marketing for TimeTrade. “With almost 7-in-10 mobile phone users saying their device is woven into the fabric of daily life, TimeTrade OneMobile helps businesses leverage mobile as an ideal tool their customers can use to research products and services, schedule a time to talk, and conduct that sales or service call-– all on the same device.”
"Giving customers choices of where and when they schedule for demos, training, or appointments is better for everyone,” says internationally respected customer experience designer and business strategist Mike Wittenstein. “Companies that offer scheduling to their customers get advance notice of how many people to expect at each location so they can staff more efficiently. They also earn word-of-mouth referrals (free advertising) and build sales. TimeTrade 6 is unique in that one solution can work in so many situations. Now customers can use practically any device to make or change their appointments with an easy and intuitive interface that automatically adapts to their particular device letting companies can serve their clients beyond the boundaries of their offices and stores."
TimeTrade 6 will be released to all existing and new customers in December 2012. Visit the TimeTrade “What’s New” page to learn more about TimeTrade 6 and TimeTrade OneMobile at: http://www.timetrade.com/what-is-new and register for our webinar “Introducing TimeTrade 6,” at www.timetrade.com/webinar-tt6.
TimeTrade is the world's leading online appointment scheduling solution for business. To date over 80 million appointments have been booked for customers through TimeTrade in the U.S., Canada, Europe, and the Pacific Rim -- with 35 million of those appointments directly facilitating more than $2 billion of commerce per year. World-class companies who've deployed TimeTrade's online self-service appointment scheduling also see significant improvements in customer satisfaction and loyalty. The TimeTrade offers a line of proven online appointment scheduling solutions tailored for the varying needs of individuals, professionals, small businesses, workgroups, retailers, and large enterprises. For more information please visit http://www.timetrade.com.
(1) Centers for Disease Control and Prevention, “Wireless Substitution” (4/20/11):
(2) Pew Internet Research “Cell Phone Internet Access, (6/12):
(3) Giovanni Calabro/CMSWire 5/11/12 webinar (5/11/12):
(4) Nielsen/Yahoo! “Mobile Shopping Framework (1/11):
All company and product names and references contained herein remain the service marks, trademarks, or registered trademarks of their respective owners
SYS-CON Events announced today that Peak 10, Inc., a national IT infrastructure and cloud services provider, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Peak 10 provides reliable, tailored data center and network services, cloud and managed services. Its solutions are designed to scale and adapt to customers’ changing business needs, enabling them to lower costs, improve performance and focus inter...
May. 1, 2016 12:00 AM EDT Reads: 1,061
You think you know what’s in your data. But do you? Most organizations are now aware of the business intelligence represented by their data. Data science stands to take this to a level you never thought of – literally. The techniques of data science, when used with the capabilities of Big Data technologies, can make connections you had not yet imagined, helping you discover new insights and ask new questions of your data. In his session at @ThingsExpo, Sarbjit Sarkaria, data science team lead ...
Apr. 30, 2016 10:45 PM EDT Reads: 698
So, you bought into the current machine learning craze and went on to collect millions/billions of records from this promising new data source. Now, what do you do with them? Too often, the abundance of data quickly turns into an abundance of problems. How do you extract that "magic essence" from your data without falling into the common pitfalls? In her session at @ThingsExpo, Natalia Ponomareva, Software Engineer at Google, will provide tips on how to be successful in large scale machine lear...
Apr. 30, 2016 10:00 PM EDT Reads: 1,100
In his session at @ThingsExpo, Chris Klein, CEO and Co-founder of Rachio, will discuss next generation communities that are using IoT to create more sustainable, intelligent communities. One example is Sterling Ranch, a 10,000 home development that – with the help of Siemens – will integrate IoT technology into the community to provide residents with energy and water savings as well as intelligent security. Everything from stop lights to sprinkler systems to building infrastructures will run ef...
Apr. 30, 2016 05:30 PM EDT Reads: 720
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
Apr. 30, 2016 04:45 PM EDT Reads: 1,064
Machine Learning helps make complex systems more efficient. By applying advanced Machine Learning techniques such as Cognitive Fingerprinting, wind project operators can utilize these tools to learn from collected data, detect regular patterns, and optimize their own operations. In his session at 18th Cloud Expo, Stuart Gillen, Director of Business Development at SparkCognition, will discuss how research has demonstrated the value of Machine Learning in delivering next generation analytics to im...
Apr. 30, 2016 04:15 PM EDT Reads: 1,669
There is an ever-growing explosion of new devices that are connected to the Internet using “cloud” solutions. This rapid growth is creating a massive new demand for efficient access to data. And it’s not just about connecting to that data anymore. This new demand is bringing new issues and challenges and it is important for companies to scale for the coming growth. And with that scaling comes the need for greater security, gathering and data analysis, storage, connectivity and, of course, the...
Apr. 30, 2016 03:15 PM EDT Reads: 774
This is not a small hotel event. It is also not a big vendor party where politicians and entertainers are more important than real content. This is Cloud Expo, the world's longest-running conference and exhibition focused on Cloud Computing and all that it entails. If you want serious presentations and valuable insight about Cloud Computing for three straight days, then register now for Cloud Expo.
Apr. 30, 2016 02:30 PM EDT Reads: 1,719
IoT device adoption is growing at staggering rates, and with it comes opportunity for developers to meet consumer demand for an ever more connected world. Wireless communication is the key part of the encompassing components of any IoT device. Wireless connectivity enhances the device utility at the expense of ease of use and deployment challenges. Since connectivity is fundamental for IoT device development, engineers must understand how to overcome the hurdles inherent in incorporating multipl...
Apr. 30, 2016 02:15 PM EDT Reads: 1,456
The increasing popularity of the Internet of Things necessitates that our physical and cognitive relationship with wearable technology will change rapidly in the near future. This advent means logging has become a thing of the past. Before, it was on us to track our own data, but now that data is automatically available. What does this mean for mHealth and the "connected" body? In her session at @ThingsExpo, Lisa Calkins, CEO and co-founder of Amadeus Consulting, will discuss the impact of wea...
Apr. 30, 2016 01:15 PM EDT Reads: 670
SYS-CON Events announced today that Stratoscale, the software company developing the next generation data center operating system, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Stratoscale is revolutionizing the data center with a zero-to-cloud-in-minutes solution. With Stratoscale’s hardware-agnostic, Software Defined Data Center (SDDC) solution to store everything, run anything and scale everywhere...
Apr. 30, 2016 01:15 PM EDT Reads: 1,536
Angular 2 is a complete re-write of the popular framework AngularJS. Programming in Angular 2 is greatly simplified – now it's a component-based well-performing framework. This immersive one-day workshop at 18th Cloud Expo, led by Yakov Fain, a Java Champion and a co-founder of the IT consultancy Farata Systems and the product company SuranceBay, will provide you with everything you wanted to know about Angular 2.
Apr. 30, 2016 12:45 PM EDT Reads: 1,707
SYS-CON Events announced today that Men & Mice, the leading global provider of DNS, DHCP and IP address management overlay solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. The Men & Mice Suite overlay solution is already known for its powerful application in heterogeneous operating environments, enabling enterprises to scale without fuss. Building on a solid range of diverse platform support,...
Apr. 30, 2016 12:00 PM EDT Reads: 2,299
You deployed your app with the Bluemix PaaS and it's gaining some serious traction, so it's time to make some tweaks. Did you design your application in a way that it can scale in the cloud? Were you even thinking about the cloud when you built the app? If not, chances are your app is going to break. Check out this webcast to learn various techniques for designing applications that will scale successfully in Bluemix, for the confidence you need to take your apps to the next level and beyond.
Apr. 30, 2016 11:30 AM EDT Reads: 1,473
We’ve worked with dozens of early adopters across numerous industries and will debunk common misperceptions, which starts with understanding that many of the connected products we’ll use over the next 5 years are already products, they’re just not yet connected. With an IoT product, time-in-market provides much more essential feedback than ever before. Innovation comes from what you do with the data that the connected product provides in order to enhance the customer experience and optimize busi...
Apr. 30, 2016 11:15 AM EDT Reads: 891
Increasing IoT connectivity is forcing enterprises to find elegant solutions to organize and visualize all incoming data from these connected devices with re-configurable dashboard widgets to effectively allow rapid decision-making for everything from immediate actions in tactical situations to strategic analysis and reporting. In his session at 18th Cloud Expo, Shikhir Singh, Senior Developer Relations Manager at Sencha, will discuss how to create HTML5 dashboards that interact with IoT devic...
Apr. 30, 2016 11:00 AM EDT Reads: 932
Artificial Intelligence has the potential to massively disrupt IoT. In his session at 18th Cloud Expo, AJ Abdallat, CEO of Beyond AI, will discuss what the five main drivers are in Artificial Intelligence that could shape the future of the Internet of Things. AJ Abdallat is CEO of Beyond AI. He has over 20 years of management experience in the fields of artificial intelligence, sensors, instruments, devices and software for telecommunications, life sciences, environmental monitoring, process...
Apr. 30, 2016 11:00 AM EDT Reads: 899
SYS-CON Events announced today that Ericsson has been named “Gold Sponsor” of SYS-CON's @ThingsExpo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Some 40 percent of global mobile traffic runs through networks we have supplied. More than 1 billion subscribers around the world re...
Apr. 30, 2016 11:00 AM EDT Reads: 884
Digital payments using wearable devices such as smart watches, fitness trackers, and payment wristbands are an increasing area of focus for industry participants, and consumer acceptance from early trials and deployments has encouraged some of the biggest names in technology and banking to continue their push to drive growth in this nascent market. Wearable payment systems may utilize near field communication (NFC), radio frequency identification (RFID), or quick response (QR) codes and barcodes...
Apr. 30, 2016 10:00 AM EDT Reads: 729
SYS-CON Events announced today that Fusion, a leading provider of cloud services, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Fusion, a leading provider of integrated cloud solutions to small, medium and large businesses, is the industry's single source for the cloud. Fusion's advanced, proprietary cloud service platform enables the integration of leading edge solutions in the cloud, including cloud...
Apr. 30, 2016 09:45 AM EDT Reads: 2,562