Click here to close now.


Symbian Authors: Jack Newton, Kevin Benedict, Matthew Lobas, Shelly Palmer, RealWire News Distribution

News Feed Item

TimeTrade Launches TimeTrade 6: Brings Online Appointment Scheduling to Mobile Users

TimeTrade® (, the global market leader in online appointment scheduling for business, today announced TimeTrade 6 – the next generation of its Scheduling Cloud™ Platform. Major new capabilities include TimeTrade OneMobile™, the industry’s first mobile scheduling technology and a completely new "Click-to-Schedule" interface that empowers organizations to create unique and exceptional customer experiences across their multi-channel delivery environments.

Businesses are faced with the challenge to provide a personal experience across multiple channels with an increasingly mobile and diverse customer base. In fact, according to Gartner’s “Top 10 Strategic Technology Trends for 2013” report, in 2013 mobile devices will overtake the PC as the most common Web access device worldwide. To help businesses excel in this rapidly changing environment, TimeTrade has built a crisp, clean, new Click-to-Schedule interface into TimeTrade 6 to enable these innovative features:

TimeTrade OneMobile – The industry’s first mobile scheduling interface that provides the full experience of the Web on mobile devices – without an App. TimeTrade OneMobile instantly recognizes the type of device a customer is using and renders a modern "touch" interface for self-service appointment scheduling across all existing and future phone and tablet mobile devices.

Location Aware Appointments – TimeTrade 6 includes geolocation functionality using the latest mapping data, which is increasingly critical to the Retail and Banking industries. TimeTrade automatically detects the user’s location, whether they are mobile or from a fixed/wired site, and displays appointments at stores or branches closest to them through a familiar web-based map interface.

One-Click Appointment Manager – Invitees now have greater control over their appointments to cancel, reschedule and add to their personal calendars which greatly reduces “no-shows” and provides a better experience.

Multi-Channel Delivery – TimeTrade 6 unifies service delivery across mobile, Web, social, call center and print (via QR Codes) retail channels which enables businesses to build stronger customer relationships while optimizing call center and in-store/branch operations.

Small Screens Bring Big Results:
TimeTrade OneMobile Scheduling Yields Happier Customers & More Sales

Consider these statistics showing mobile is changing how consumers and professionals find information, communicate, shop, and purchase goods:

  • More than 1-in-4 U.S. homes have only a wireless phone (1)
  • 46% of all U.S. adults own a smartphone; 90% of smartphone users use their phone to go online (2)
  • By 2014, mobile traffic to websites will exceed desktop traffic.(3)
  • 9 out of 10 mobile users utilized mobile Internet while in a store or mall. (4)

“From email marketing to QR-codes, and from product reviews and price comparisons, store location and check-ins, mobile has become an essential enabler of the multi-channel experience,” said Mike Puglia, VP of Marketing for TimeTrade. “With almost 7-in-10 mobile phone users saying their device is woven into the fabric of daily life, TimeTrade OneMobile helps businesses leverage mobile as an ideal tool their customers can use to research products and services, schedule a time to talk, and conduct that sales or service call-all on the same device.”

"Giving customers choices of where and when they schedule for demos, training, or appointments is better for everyone,” says internationally respected customer experience designer and business strategist Mike Wittenstein. “Companies that offer scheduling to their customers get advance notice of how many people to expect at each location so they can staff more efficiently. They also earn word-of-mouth referrals (free advertising) and build sales. TimeTrade 6 is unique in that one solution can work in so many situations. Now customers can use practically any device to make or change their appointments with an easy and intuitive interface that automatically adapts to their particular device letting companies can serve their clients beyond the boundaries of their offices and stores."

TimeTrade 6 will be released to all existing and new customers in December 2012. Visit the TimeTrade “What’s New” page to learn more about TimeTrade 6 and TimeTrade OneMobile at: and register for our webinar “Introducing TimeTrade 6,” at

About TimeTrade
TimeTrade is the world's leading online appointment scheduling solution for business. To date over 80 million appointments have been booked for customers through TimeTrade in the U.S., Canada, Europe, and the Pacific Rim -- with 35 million of those appointments directly facilitating more than $2 billion of commerce per year. World-class companies who've deployed TimeTrade's online self-service appointment scheduling also see significant improvements in customer satisfaction and loyalty. The TimeTrade offers a line of proven online appointment scheduling solutions tailored for the varying needs of individuals, professionals, small businesses, workgroups, retailers, and large enterprises. For more information please visit

(1) Centers for Disease Control and Prevention, “Wireless Substitution” (4/20/11):
(2) Pew Internet Research “Cell Phone Internet Access, (6/12):
(3) Giovanni Calabro/CMSWire 5/11/12 webinar (5/11/12):
(4) Nielsen/Yahoo! “Mobile Shopping Framework (1/11):

All company and product names and references contained herein remain the service marks, trademarks, or registered trademarks of their respective owners

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Electric power utilities face relentless pressure on their financial performance, and reducing distribution grid losses is one of the last untapped opportunities to meet their business goals. Combining IoT-enabled sensors and cloud-based data analytics, utilities now are able to find, quantify and reduce losses faster – and with a smaller IT footprint. Solutions exist using Internet-enabled sensors deployed temporarily at strategic locations within the distribution grid to measure actual line loads.
Too often with compelling new technologies market participants become overly enamored with that attractiveness of the technology and neglect underlying business drivers. This tendency, what some call the “newest shiny object syndrome,” is understandable given that virtually all of us are heavily engaged in technology. But it is also mistaken. Without concrete business cases driving its deployment, IoT, like many other technologies before it, will fade into obscurity.
You have your devices and your data, but what about the rest of your Internet of Things story? Two popular classes of technologies that nicely handle the Big Data analytics for Internet of Things are Apache Hadoop and NoSQL. Hadoop is designed for parallelizing analytical work across many servers and is ideal for the massive data volumes you create with IoT devices. NoSQL databases such as Apache HBase are ideal for storing and retrieving IoT data as “time series data.”
Today air travel is a minefield of delays, hassles and customer disappointment. Airlines struggle to revitalize the experience. GE and M2Mi will demonstrate practical examples of how IoT solutions are helping airlines bring back personalization, reduce trip time and improve reliability. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Dr. Sarah Cooper, M2Mi's VP Business Development and Engineering, will explore the IoT cloud-based platform technologies driving this change including privacy controls, data transparency and integration of real time context w...
The Internet of Everything is re-shaping technology trends–moving away from “request/response” architecture to an “always-on” Streaming Web where data is in constant motion and secure, reliable communication is an absolute necessity. As more and more THINGS go online, the challenges that developers will need to address will only increase exponentially. In his session at @ThingsExpo, Todd Greene, Founder & CEO of PubNub, will explore the current state of IoT connectivity and review key trends and technology requirements that will drive the Internet of Things from hype to reality.
The IoT market is on track to hit $7.1 trillion in 2020. The reality is that only a handful of companies are ready for this massive demand. There are a lot of barriers, paint points, traps, and hidden roadblocks. How can we deal with these issues and challenges? The paradigm has changed. Old-style ad-hoc trial-and-error ways will certainly lead you to the dead end. What is mandatory is an overarching and adaptive approach to effectively handle the rapid changes and exponential growth.
Today’s connected world is moving from devices towards things, what this means is that by using increasingly low cost sensors embedded in devices we can create many new use cases. These span across use cases in cities, vehicles, home, offices, factories, retail environments, worksites, health, logistics, and health. These use cases rely on ubiquitous connectivity and generate massive amounts of data at scale. These technologies enable new business opportunities, ways to optimize and automate, along with new ways to engage with users.
The buzz continues for cloud, data analytics and the Internet of Things (IoT) and their collective impact across all industries. But a new conversation is emerging - how do companies use industry disruption and technology enablers to lead in markets undergoing change, uncertainty and ambiguity? Organizations of all sizes need to evolve and transform, often under massive pressure, as industry lines blur and merge and traditional business models are assaulted and turned upside down. In this new data-driven world, marketplaces reign supreme while interoperability, APIs and applications deliver un...
The Internet of Things (IoT) is growing rapidly by extending current technologies, products and networks. By 2020, Cisco estimates there will be 50 billion connected devices. Gartner has forecast revenues of over $300 billion, just to IoT suppliers. Now is the time to figure out how you’ll make money – not just create innovative products. With hundreds of new products and companies jumping into the IoT fray every month, there’s no shortage of innovation. Despite this, McKinsey/VisionMobile data shows "less than 10 percent of IoT developers are making enough to support a reasonably sized team....
The IoT is upon us, but today’s databases, built on 30-year-old math, require multiple platforms to create a single solution. Data demands of the IoT require Big Data systems that can handle ingest, transactions and analytics concurrently adapting to varied situations as they occur, with speed at scale. In his session at @ThingsExpo, Chad Jones, chief strategy officer at Deep Information Sciences, will look differently at IoT data so enterprises can fully leverage their IoT potential. He’ll share tips on how to speed up business initiatives, harness Big Data and remain one step ahead by apply...
There will be 20 billion IoT devices connected to the Internet soon. What if we could control these devices with our voice, mind, or gestures? What if we could teach these devices how to talk to each other? What if these devices could learn how to interact with us (and each other) to make our lives better? What if Jarvis was real? How can I gain these super powers? In his session at 17th Cloud Expo, Chris Matthieu, co-founder and CTO of Octoblu, will show you!
SYS-CON Events announced today that ProfitBricks, the provider of painless cloud infrastructure, will exhibit at SYS-CON's 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. ProfitBricks is the IaaS provider that offers a painless cloud experience for all IT users, with no learning curve. ProfitBricks boasts flexible cloud servers and networking, an integrated Data Center Designer tool for visual control over the cloud and the best price/performance value available. ProfitBricks was named one of the coolest Clo...
As a company adopts a DevOps approach to software development, what are key things that both the Dev and Ops side of the business must keep in mind to ensure effective continuous delivery? In his session at DevOps Summit, Mark Hydar, Head of DevOps, Ericsson TV Platforms, will share best practices and provide helpful tips for Ops teams to adopt an open line of communication with the development side of the house to ensure success between the two sides.
SYS-CON Events announced today that IBM Cloud Data Services has been named “Bronze Sponsor” of SYS-CON's 17th Cloud Expo, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. IBM Cloud Data Services offers a portfolio of integrated, best-of-breed cloud data services for developers focused on mobile computing and analytics use cases.
SYS-CON Events announced today that Sandy Carter, IBM General Manager Cloud Ecosystem and Developers, and a Social Business Evangelist, will keynote at the 17th International Cloud Expo®, which will take place on November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA.
Developing software for the Internet of Things (IoT) comes with its own set of challenges. Security, privacy, and unified standards are a few key issues. In addition, each IoT product is comprised of at least three separate application components: the software embedded in the device, the backend big-data service, and the mobile application for the end user's controls. Each component is developed by a different team, using different technologies and practices, and deployed to a different stack/target - this makes the integration of these separate pipelines and the coordination of software upd...
Mobile messaging has been a popular communication channel for more than 20 years. Finnish engineer Matti Makkonen invented the idea for SMS (Short Message Service) in 1984, making his vision a reality on December 3, 1992 by sending the first message ("Happy Christmas") from a PC to a cell phone. Since then, the technology has evolved immensely, from both a technology standpoint, and in our everyday uses for it. Originally used for person-to-person (P2P) communication, i.e., Sally sends a text message to Betty – mobile messaging now offers tremendous value to businesses for customer and empl...
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC converts the entire network into a ubiquitous communications cloud thereby connecting anytime, anywhere through any point. In his session at WebRTC Summit,, Mark Castleman, EIR at Bell Labs and Head of Future X Labs, will discuss how the transformational nature of communications is achieved through the democratizing force of WebRTC. WebRTC is doing for voice what HTML did for web content.
The broad selection of hardware, the rapid evolution of operating systems and the time-to-market for mobile apps has been so rapid that new challenges for developers and engineers arise every day. Security, testing, hosting, and other metrics have to be considered through the process. In his session at Big Data Expo, Walter Maguire, Chief Field Technologist, HP Big Data Group, at Hewlett-Packard, will discuss the challenges faced by developers and a composite Big Data applications builder, focusing on how to help solve the problems that developers are continuously battling.