Welcome!

Symbian Authors: Jack Newton, Kevin Benedict, Matthew Lobas, Shelly Palmer, RealWire News Distribution

News Feed Item

Are cell phones appropriate during a meal, a meeting, or a class? Many Americans say no, reports the USC Annenberg Center for the Digital Future and Bovitz, Inc.

However, findings show differing views on mobile device etiquette based on age and technology ownership, with Millennials most tolerant

LOS ANGELES, Feb. 11, 2013 /PRNewswire-USNewswire/ -- New findings about behavior involving mobile devices confirm what frustrated parents, supervisors, and teachers already believed: many Americans say that using a cell phone – or even its presence – during a meal, a meeting, or in the classroom is not appropriate.

Yet those beliefs can vary dramatically by age or by the type of technology that respondents use, according to a national survey conducted by the USC Annenberg Center for the Digital Future in collaboration with market research and strategy firm Bovitz, Inc. (To see a graphic illustrating the survey results, click here

For example, the survey reports that the mere presence of a mobile device on the table during a meal was judged inappropriate by 62 percent of total respondents.  Even worse are texting during a meal (judged inappropriate by 76 percent of respondents), e-mailing (79 percent), and browsing the Web (80 percent).   

The ultimate no-no for meal-time cell phone etiquette? Talking on a mobile device during a meal, which is considered inappropriate by 84 percent of total respondents.

"We're finding a whole new social etiquette developing about the appropriateness of mobile devices," said Jeffrey I. Cole, director of the Center for the Digital Future at the USC Annenberg School for Communication and Journalism

"Fifty years ago, no parent would tolerate a child answering the phone five times during a meal," said Cole. "Now parents face an updated version of that problem when confronting their children about the endless stream of texts they want to answer while the family is together for dinner.  And parents use mobile devices, too; it's their struggle as well.

"Now at least we have evidence that a large percentage of Americans believes some behavior involving the mobile devices in our lives is not appropriate," Cole said.  "Whether we do anything about it is a separate issue."

Respondents who are employed also reported high levels of disapproval for mobile devices during meetings. While putting a cell phone on the table during a meeting was considered inappropriate by a lower percentage (52 percent) than those with the same view about a cell phone on the table during a meal, large percentages of respondents said that it is not appropriate during a meeting to check e-mail (76 percent), send texts (79 percent), browse the web (81 percent), or talk on the phone (90 percent).  

Students were somewhat less harsh in their views of some behavior involving mobile devices in the classroom: 56 percent of students judged a mobile device on a table during class as inappropriate; also considered inappropriate during a class were using e-mail (65 percent), texting (58 percent), browsing the web (63 percent), or talking on the phone (92 percent).

Age and acceptance of technology shape viewpoints on mobile device etiquette

The study also found that age and acceptance of technology affect how users feel about appropriate cell phone behavior, which may foreshadow a changing philosophy about how Americans accept mobile devices in group settings.

The survey found differing views on cell phone etiquette when examined by age, with younger respondents more tolerant of cell phones at a meal, during a meeting, and in class.

When asked about sending e-mail on a mobile device during a meeting, only 54 percent of respondents ages 18-24 said it was inappropriate, compared to ages 25-34 (68 percent), ages 35-44 (73 percent), ages 45-54 (89 percent), ages 55+ (89 percent).

However, tolerance changes when ownership of different types of mobile devices is considered, regardless of age. For example, while 11 percent of basic cell phone owners said it was appropriate to text during a meeting, 25 percent of smartphone owners said it was appropriate.

"We're starting to see that tolerance of mobile devices is not just reserved for the young; the type of technology one uses makes a difference as well," said Greg Bovitz, president of Bovitz Inc. "Older users who own smartphones are more tolerant." 

Millennials: a different mindset about technology?  

Perhaps the most significant difference in views found in the study was the disparity between how Millennials (born after 1982) and those over 30 perceive the appropriateness of cell phones in social settings.

Overall, much higher percentages of Millennials compared to those over 30 think that mobile devices are appropriate at a meal, during a meeting, or in class -- regardless of what type of cell phone they own.  For example, 56 percent of Millennials said that a mobile device on the table during a meal is appropriate, compared to 31 percent of those 30 and older.  

Even more extreme -- 50 percent of Millennials think it is appropriate to text during a meal, compared to only 15 percent of those 30 and older.

"Millennials simply have different mindsets about the role of technology in their lives, and determining if that technology is appropriate in social situations," said Bovitz.  "Their views are shifting perceptions of how personal technology is tolerated."

Finding from the Digital Future Project

Findings on appropriate cell phone behavior will be reported in the center's upcoming annual report on the impact of the Internet in America, which will be released in February 2013. 

These questions were included in the center's Topical Survey, a new supplement to the main Digital Future Project. Conducted in August 2012, the Topical Survey interviewed 989 Internet users from an online consumer panel, covering issues such as privacy, social media usage, use of technology at school, stress with technology, and social norms regarding the presence of technology in social settings. The survey has a margin of error of +/- 3.1%.

The Center for the Digital Future

The Center for the Digital Future (digitalcenter.org) created the Digital Future Project, one of the oldest and most comprehensive studies that explores the influence of the Internet and online technology on Americans. Since 2000, the project has examined the behavior and views of a national sample of Internet users and non-users. The center also created and organizes the World Internet Project, which includes the Digital Future Project and similar research with 37 international partners. 

Bovitz, Inc.

Bovitz is a design-driven research and strategy firm that seeks to go beyond answering business questions to drive innovation. Bovitz works with brands to find new ways to connect to customers with innovative products, services, packaging, and promotions that create demand, drive repeat business, and generate brand loyalty. Bovitz's approach reveals the context of the consumer experience and produces ways to improve it and profit from it (bovitzinc.com).

About the USC Annenberg School for Communication & Journalism

Located in Los Angeles at the University of Southern California, the Annenberg School for Communication & Journalism (Annenberg.usc.edu) is a national leader in education and scholarship in the fields of communication, journalism, public diplomacy and public relations. With an enrollment of more than 2,200 students, USC Annenberg offers doctoral, graduate and undergraduate degree programs, as well as continuing development programs for working professionals, across a broad scope of academic inquiry. The school's comprehensive curriculum emphasizes the core skills of leadership, innovation, service and entrepreneurship and draws upon the resources of a networked university located in the media capital of the world.

CONTACT: Justin Pierce, 310-962-6001, [email protected]

SOURCE USC Annenberg School for Communication and Journalism

More Stories By PR Newswire

Copyright © 2007 PR Newswire. All rights reserved. Republication or redistribution of PRNewswire content is expressly prohibited without the prior written consent of PRNewswire. PRNewswire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, shared examples from a wide range of industries – including en...
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...
"We're a cybersecurity firm that specializes in engineering security solutions both at the software and hardware level. Security cannot be an after-the-fact afterthought, which is what it's become," stated Richard Blech, Chief Executive Officer at Secure Channels, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. Jack Norris reviews best practices to show how companies develop, deploy, and dynamically update these applications and how this data-first...
Intelligent Automation is now one of the key business imperatives for CIOs and CISOs impacting all areas of business today. In his session at 21st Cloud Expo, Brian Boeggeman, VP Alliances & Partnerships at Ayehu, will talk about how business value is created and delivered through intelligent automation to today’s enterprises. The open ecosystem platform approach toward Intelligent Automation that Ayehu delivers to the market is core to enabling the creation of the self-driving enterprise.
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, will provide a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to ...
SYS-CON Events announced today that Massive Networks will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Massive Networks mission is simple. To help your business operate seamlessly with fast, reliable, and secure internet and network solutions. Improve your customer's experience with outstanding connections to your cloud.
SYS-CON Events announced today that Datera, that offers a radically new data management architecture, has been named "Exhibitor" of SYS-CON's 21st International Cloud Expo ®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Datera is transforming the traditional datacenter model through modern cloud simplicity. The technology industry is at another major inflection point. The rise of mobile, the Internet of Things, data storage and Big...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution and join Akvelon expert and IoT industry leader, Sergey Grebnov, in his session at @ThingsExpo, for an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
Because IoT devices are deployed in mission-critical environments more than ever before, it’s increasingly imperative they be truly smart. IoT sensors simply stockpiling data isn’t useful. IoT must be artificially and naturally intelligent in order to provide more value In his session at @ThingsExpo, John Crupi, Vice President and Engineering System Architect at Greenwave Systems, will discuss how IoT artificial intelligence (AI) can be carried out via edge analytics and machine learning techn...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
From 2013, NTT Communications has been providing cPaaS service, SkyWay. Its customer’s expectations for leveraging WebRTC technology are not only typical real-time communication use cases such as Web conference, remote education, but also IoT use cases such as remote camera monitoring, smart-glass, and robotic. Because of this, NTT Communications has numerous IoT business use-cases that its customers are developing on top of PaaS. WebRTC will lead IoT businesses to be more innovative and address...
SYS-CON Events announced today that CA Technologies has been named “Platinum Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business – from apparel to energy – is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, will introduce two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a...
SYS-CON Events announced today that Calligo has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Calligo is an innovative cloud service provider offering mid-sized companies the highest levels of data privacy. Calligo offers unparalleled application performance guarantees, commercial flexibility and a personalized support service from its globally located cloud platform...
SYS-CON Events announced today that Elastifile will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 - Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Elastifile Cloud File System (ECFS) is software-defined data infrastructure designed for seamless and efficient management of dynamic workloads across heterogeneous environments. Elastifile provides the architecture needed to optimize your hybrid cloud environment, by facilitating efficient...
SYS-CON Events announced today that Cloudistics, an on-premises cloud computing company, has been named “Bronze Sponsor” of SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Launched in 2016, Cloudistics helps anyone bring the power of the cloud to the data center in an easy-to-use, on- premises cloud platform that automatically provides high performance resources for all types of applications: Docke...
SYS-CON Events announced today that Golden Gate University will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Since 1901, non-profit Golden Gate University (GGU) has been helping adults achieve their professional goals by providing high quality, practice-based undergraduate and graduate educational programs in law, taxation, business and related professions. Many of its courses are taug...