Welcome!

Symbian Authors: Jack Newton, Kevin Benedict, Matthew Lobas, Shelly Palmer, RealWire News Distribution

Blog Feed Post

Don’t Risk Your Health (Data) with Paper

Walk into your doctor’s office and you’ll likely witness the trappings of those last holdouts of the digital revolution.  As you enter, you will be dazzled by the patchwork curtain of color-coded manila folders behind the reception desk, each one plump with personal data, most of it outdated but all of it exposed to potential neglect, error or abuse. 

You’ll see a jar on the reception counter, brimming with ballpoint pens topped with plastic daisies. Pick one. You’ll need it for the next phase of your journey into the bureaucratic wilderness known as the healthcare system, where the tendrils of redundancy and inefficiency are strangling the quality of the relationship between physician and patient.

In 2014, when a visit to our trusted medical professional has to start off with a cold interaction with a 1940’s style clipboard, we know that healthcare is a prime candidate for a major update.  Physicians and their patients cannot tolerate the status quo.  In an era of consumerism and technological empowerment, the shift to a more service-oriented model is inevitable.

 

In fact, it may already be here.

 

Fortunately, the regulatory regime in the US anticipated the coming storm of consumer empowerment and technological change.  Back in 1996, Congress gave the nod to healthcare consumers (that’s us) with the passage of the Health Insurance Portability and Accountability Act, or HIPAA.  The idea was to give patients more power to manage, correct and assign their health records – at least as much power as a mobile phone subscriber has in keeping his cell number—and to impose greater responsibility on those who hold protected health information—or PHI, an industry term -- to keep it secure and accurate.

 

HIPAA was a great start.  But then, as they say, the Internet changed everything. 

 

In the 13 years that followed, online transactions took root and blossomed.  Personal Health Information was no longer limited to paper records tucked comfortably inside those manila folders; PHI had become data, moving within and between computer systems and subject to a whole new list of perils.

So in 2009, the Health Information Technology for Economic and Clinical Health (HITECH) Act was signed into law to promote the adoption and “meaningful use” of health information technology.  Subtitle D of the HITECH Act specifically addresses the privacy and security concerns that arise with the electronic transmission of health information.  HITECH also imposed greater responsibility on “Business Associates” (BA) – consultants and vendors of covered entities who touch health data in the course of providing their services—to adopt safeguards to keep PHI secure and available.  This requirement was codified in the 2013 HIPAA Omnibus Rule adopted last year.  This final reconciliation of the two laws notably imposed requirements for BAs to enter written agreements to protect health data.

If you have customers in the healthcare space, you’ll need to have a handle on HIPAA and HITECH requirements for treating and accessing PHI.  Standardized versions of the required BA agreement have been circulating for a while now; know what you are agreeing to before you sign.  Is your data security up to snuff?  Are you able to provide access and updates to personal health data if required?

 

The scene is set for a sea-change in the way consumers interact with the healthcare system.  We’re still waiting for the day when we can breeze into our physician’s office without the fear of contracting writer’s cramp.  But change is definitely in the air. 

If you are interested in learning about how DocuSign customers comply with HIPAA and HITECH, download our FAQ here.

Just don’t file it in a manila folder.

 

For digital solutions for the healthcare industry, click here for more information and opportunities. 

 

About the Author: 

Ken Moyle is Chief Policy Officer at DocuSign. Click here to connect with him on Twitter.

Blog Category:

Blog Image: 
Don’t Risk Your Health (Data) with Paper
Blog Banner Image: 

Blog Tags:

Read the original blog entry...

More Stories By An Bui

Social Media Professional with substantial experience identifying, characterizing and connecting online communities and authors. Strong orientation on actionable recommendations that provide mutually beneficial value for communities and organizations for stakeholders.

Currently, I serve as the social media manager for DocuSign, Inc., the market leader and global standard for electronic signature. DocuSign provides the world’s largest and fastest growing electronic signature platform, empowering businesses to complete transactions online quickly and securely while improving compliance and dramatically reducing costs.

DocuSign is the only cloud computing-based electronic signature platform that entirely replaces slow, expensive paper transactions with a fast, efficient and completely digital solution. Accessible from any Internet-connected device, DocuSign supports virtually any document and form type in simple and complex workflows, and provides broad user authentication options, data collection, secure document/data storage and retrieval, as well as real-time negotiation and collaboration tools.

IoT & Smart Cities Stories
The platform combines the strengths of Singtel's extensive, intelligent network capabilities with Microsoft's cloud expertise to create a unique solution that sets new standards for IoT applications," said Mr Diomedes Kastanis, Head of IoT at Singtel. "Our solution provides speed, transparency and flexibility, paving the way for a more pervasive use of IoT to accelerate enterprises' digitalisation efforts. AI-powered intelligent connectivity over Microsoft Azure will be the fastest connected pat...
There are many examples of disruption in consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AI-driven IT / HR / Cloud / Customer Support and Operations solution.
Codete accelerates their clients growth through technological expertise and experience. Codite team works with organizations to meet the challenges that digitalization presents. Their clients include digital start-ups as well as established enterprises in the IT industry. To stay competitive in a highly innovative IT industry, strong R&D departments and bold spin-off initiatives is a must. Codete Data Science and Software Architects teams help corporate clients to stay up to date with the mod...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Druva is the global leader in Cloud Data Protection and Management, delivering the industry's first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence-dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it. Druva's...
BMC has unmatched experience in IT management, supporting 92 of the Forbes Global 100, and earning recognition as an ITSM Gartner Magic Quadrant Leader for five years running. Our solutions offer speed, agility, and efficiency to tackle business challenges in the areas of service management, automation, operations, and the mainframe.
The Jevons Paradox suggests that when technological advances increase efficiency of a resource, it results in an overall increase in consumption. Writing on the increased use of coal as a result of technological improvements, 19th-century economist William Stanley Jevons found that these improvements led to the development of new ways to utilize coal. In his session at 19th Cloud Expo, Mark Thiele, Chief Strategy Officer for Apcera, compared the Jevons Paradox to modern-day enterprise IT, examin...
With 10 simultaneous tracks, keynotes, general sessions and targeted breakout classes, @CloudEXPO and DXWorldEXPO are two of the most important technology events of the year. Since its launch over eight years ago, @CloudEXPO and DXWorldEXPO have presented a rock star faculty as well as showcased hundreds of sponsors and exhibitors! In this blog post, we provide 7 tips on how, as part of our world-class faculty, you can deliver one of the most popular sessions at our events. But before reading...
DSR is a supplier of project management, consultancy services and IT solutions that increase effectiveness of a company's operations in the production sector. The company combines in-depth knowledge of international companies with expert knowledge utilising IT tools that support manufacturing and distribution processes. DSR ensures optimization and integration of internal processes which is necessary for companies to grow rapidly. The rapid growth is possible thanks, to specialized services an...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...